Track Your Order
Enter your tracking number to see real-time updates on your package delivery.
Enter Tracking Information
Track your order using order number or tracking ID
Where to find your tracking number:
- • Order confirmation email
- • SMS notification after dispatch
- • Your account order history
- • Shipping confirmation email
Track Waybill
Tracking FAQ
Common questions about order tracking
When will I receive my tracking number?
You'll receive your tracking number via email and SMS within 24 hours of your order being shipped. It will also be available in your account order history.
Why is my tracking not updating?
Tracking information may take 6-24 hours to update after dispatch. If there's no update after 48 hours, please contact our support team.
What if my package is delayed?
We'll notify you immediately if there are any delays. You can also contact our support team for real-time updates and assistance.
Can I change my delivery address after shipping?
Address changes may be possible if the package hasn't reached the local delivery hub. Contact our support team immediately to request changes.
What happens if I'm not home during delivery?
Our delivery partner will attempt delivery twice. If unsuccessful, the package will be held at the local hub for pickup or rescheduled delivery.
Other Ways to Track
Multiple options to stay updated on your order
Email Updates
Automatic email notifications for every status change
Email preferences can be managed in your account settings
SMS Alerts
Real-time SMS updates sent to your phone
Phone number can be updated in your account settings